Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $69,000.00 - $107,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k Match
Company stock purchase plan
bonus plan
hybrid work environment
Job Description
Gartner, Inc. (NYSE:IT) is a world-renowned research and advisory company that empowers business leaders across the globe to make informed decisions and succeed with their mission-critical priorities. Founded in 1979, Gartner has evolved into a global organization employing over 21,000 associates who support approximately 14,000 client enterprises in nearly 90 countries and territories. The company's dedication to delivering actionable, objective insights and innovative analysis has positioned it as a leader in the industry. Gartner fosters a culture of intellectual curiosity, energy, and a drive to make a significant impact in the world through its work. Employees at Gartner thrive in... Show More
Job Requirements
- Bachelor’s degree with focus on events and/or marketing preferred
- 4+ years of experience in project management, staffing coordination, or a related field
- Strong organizational and communication skills
- Proven experience in managing agency and vendor partners
- Proven people management experience
- Strong interpersonal and relationship building skills especially with senior level professionals, cross-functionally and with agency partners
- Creative, innovative and strategic thinker with a strong attention to detail
- Strong financial management skills
- Partnership with an event technology vendor is preferred but not essential
- Willingness to travel approximately 15-20% to attend Gartner Conferences and manage onsite staffing operations
Job Qualifications
- Bachelor's degree with focus on events and/or marketing preferred
- 4+ years of experience in project management, staffing coordination, or a related field
- Strong organizational and communication skills
- Proven experience in managing agency and vendor partners
- Proven people management experience
- Strong interpersonal and relationship building skills especially with senior level professionals, cross-functionally and with agency partners
- Creative, innovative and strategic thinker with a strong attention to detail
- Strong financial management skills
- Partnership with an event technology vendor is preferred but not essential
- Willingness to travel approximately 15-20% to attend Gartner Conferences and manage onsite staffing operations
Job Duties
- Work closely as a liaison between Gartner Conferences and external staffing agencies to staff and support at all on-site conferences
- Ensure the level of staff requested meets the overall needs and baseline requirements of the conferences service model delivering best-in-class service to all attendees
- Implement a robust training process for both external agency and onsite Gartner staff to drive an improved attendee experience
- Design the overall staffing strategy for each onsite conference, individually reviewing specific property needs and the overall agenda to build a robust staffing model
- Manage monthly budget updates as part of the forecast process for all Agency and freelancer spend
- Create future year budgets considering any efficiencies or potential savings in the staffing model while providing an accurate forecast for future known increases
- Set-up and run pre-event calls between Conference Logistics and the agency to go through all onsite requirements per conference
- Manage external agency relationships to ensure we drive the most value from all agency staff booked including quarterly feedback sessions and event specific feedback where needed
- Provide on-site support at larger destination conferences and Symposiums to act as Staffing Manager overseeing onsite logistics, quality control of agency, and general feedback and improvements for the future
- Analyze on-site feedback from internal team as well as attendee scores to identify common trends and potential areas of improvement
- Work with the on-site staffing team to drive improvements in staff service scores year over year
- Become an internal expert in the Intrivium scheduling app by providing ongoing support to the Conference Logistics team
- Manage all tasks in Intrivium including monitoring team-created shifts for consistency, evaluating shift creation for proper allocation, ensuring deadline adherence, conducting shift utilization meetings, recommending adjustments, preparing and sending shifts, providing training and support, participating in weekly vendor management calls, and creating training materials
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter