Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $27.00
Work Schedule
Standard Hours
Benefits
Group medical
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
Employee assistance program
Paid Time Off
Sick Time
401(k) plan with Company Match
Job Description
The hiring establishment is a reputable hotel known for its exceptional guest services and commitment to providing an outstanding hospitality experience. The hotel prides itself on maintaining high standards in all departments, including its banquet services, ensuring guests have memorable and seamless events. Dedicated to offering a professional and welcoming atmosphere, the hotel supports its team members with competitive compensation and benefits to foster a positive work environment and career growth.
The role of Conference Concierge within the Banquet Department is critical in supporting the organization and administrative functions related to banquets and events hosted by the hotel. Thi... Show More
The role of Conference Concierge within the Banquet Department is critical in supporting the organization and administrative functions related to banquets and events hosted by the hotel. Thi... Show More
Job Requirements
- High school graduate or equivalent vocational training certificate
- Experience in a hospitality or administrative role preferred
- Basic computer skills
- Proven ability to handle multiple tasks and prioritize effectively
- Excellent communication skills
- Ability to use office equipment such as fax machines and copiers
- Detail-oriented and able to maintain high standards of accuracy
- Professional attitude and welcoming personality
- Ability to work flexible hours including weekends and holidays if required
Job Qualifications
- Compute basic arithmetic
- Fluency in English both verbally and non-verbally
- Provide legible communication and directions
- Ability to perform job functions with attention to detail, speed, and accuracy
- Ability to prioritize and organize
- Clear thinker, calm and good judgment in problem-solving
- Follow directions thoroughly
- Understand guests' service needs
- Work cohesively with co-workers as part of a team
- Work with minimal supervision
- Maintain confidentiality of guest information and hotel data
Job Duties
- Utilize departmental communications including radio, paging, cellular phones, and office phones
- Read, process, and file banquet event orders, resumes, and AV material daily
- Assist clients with faxes, copying, computer needs, internet access, and shipping needs
- Complete Business Center billing accurately
- Follow all resort and department guidelines
- Act as liaison between guests and hotel ensuring a professional and welcoming experience
- Assist guests with any business center requests
- Assist Director of Banquets with administrative needs
- Maintain hotel standards regarding business center, hotel, or food and beverage
- Take ownership of the floor to ensure exceptional guest experience
- Check meeting spaces to ensure they meet guests' specifications including cleanliness and appearance
- Ensure all rooms have appropriate door signage and correct lobby postings
- Report any deficiencies to Director of Banquets
- Prepare monthly purchase orders for all business center and meeting toolbox needs
- Assist guests with challenges and follow up to ensure resolution
- Communicate changes to relevant hotel departments such as lunch requests, room set-ups, and meeting times
- Assist Director of Banquets with BEOs, resumes, welcome packets, amenity forms, and site visits
- Ensure all copier, fax machines, and computers in the business center are operational
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter