Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $51,000.00 - $53,000.00
Work Schedule
Standard Hours
On-call
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
retirement plans
Paid Time Off
Tuition Assistance
ECO Pass
onboarding assistance
Job Description
The University of Colorado, Boulder, is a premier educational institution renowned for its commitment to fostering academic excellence, research, and a vibrant campus community. Nestled in the scenic city of Boulder, Colorado, the university offers an inspiring environment that combines world-class academic programs with access to exceptional outdoor recreation opportunities. The Division of Student Life at CU Boulder comprises 30 departments dedicated to supporting students' academic and personal success. These departments provide a range of services including housing, dining, professional development, involvement opportunities, and support programs ensuring a holistic student experience. Among these departments is CU Conference Services (CUCS), a... Show More
Job Requirements
- Bachelor’s degree or equivalent combination of education and experience
- 2 years of related experience in conference management and/or scheduling
- Proficiency in basic computer applications including Microsoft Office suite and Microsoft Outlook email
- Excellent customer service skills
- Ability to multitask and prioritize tasks to meet daily and weekly demands
- Proficient problem solving and troubleshooting skills
- Ability to remain calm under pressure when things do not go as planned
- Basic to intermediate audio-visual knowledge, preferably with Crestron Control Systems
- Knowledge and ability to prepare individual conference budgets accurately and timely
- Ability to work independently and in a team environment while managing multiple deadlines
- Knowledge of campus and departmental policies and procedures
- Effective communication skills both orally and in writing
- Ability to draft correspondence, reports, and other documents
- Ability to establish and maintain good rapport with clients, staff and other departments
Job Qualifications
- Bachelor’s degree or equivalent combination of education and experience
- Minimum 2 years of related experience in conference management and/or scheduling
- Proficiency in Microsoft Office suite including Word, Excel, PowerPoint
- Strong customer service skills
- Ability to multitask and prioritize tasks effectively
- Problem solving and troubleshooting abilities
- Ability to remain calm and professional under pressure
- Basic to intermediate audio-visual knowledge, including experience with Crestron Control Systems preferred
- Ability to prepare and monitor conference budgets accurately
- Ability to work independently and collaboratively
- Knowledge of campus and departmental policies and procedures
- Strong oral and written communication skills
- Ability to draft correspondence and reports
- Ability to establish and maintain good rapport with clients and staff
Job Duties
- Serve as support to the Conference and Event Space Manager in the supervision of the Event Space Team of 10 - 12 students
- Assist in hiring, training, and evaluating student staff
- Delegate room setup and staffing tasks to the Event Space Team
- Serve on the Student Development Work Group
- Manage event requests through EMS and Kx for Kitt Central and Village Center
- Conduct initial client interviews to determine services needed and appropriate facilities
- Schedule and conduct planning meetings with clients to confirm all arrangements
- Provide professional guidance, make recommendations and advise clients on event resources and services
- Serve as a resource and liaison for information on university and outside services and opportunities
- Develop detailed plans to meet the specific needs of each client
- Prepare preliminary budgets based on client information
- Develop and maintain individual conference budgets
- Coordinate with Housing and Dining Services conference accountant for financial activities
- Maintain accurate financial records related to each conference
- Prepare, negotiate, and implement contracts describing requested facilities and services
- Troubleshoot onsite issues for clients and guests, supporting student staff
- Monitor Crestron control systems and manage AV inventory
- Ensure all aspects of facility are functioning properly
- Support onsite operational tasks for summer conference events including signage distribution, setups, facility operations, equipment delivery, and audio visual
- Work evenings and weekends as required to support events
- Serve in an on-call capacity as needed
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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