Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,000.00 - $61,400.00
Work Schedule
Flexible
Benefits
career growth
401(k) plan with Company Match
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
vacation
DailyPay
wellness programs
Tuition Reimbursement
Brand discounts
community service programs
Job Description
Norfolk Sheraton, located at 777 Waterside Drive in Norfolk, VA, is a distinguished hotel known for providing exceptional accommodation and event experiences to its guests. As part of the prestigious Sheraton brand, this hotel combines comfort, style, and premium amenities designed to exceed expectations. The Sheraton brand is renowned worldwide for its commitment to guest satisfaction and for fostering a workplace environment that promotes growth and excellence. Norfolk Sheraton offers spacious rooms with modern conveniences, versatile event spaces, and dedicated services catering to both business and leisure travelers. The location by the beautiful waterfront adds to its appeal, making it... Show More
Job Requirements
- 2+ years of event services experience
- proficient in BEOs, diagramming tools, and CRM systems
- excellent communication skills
- flexible and adaptable
- understanding of group and social event segments
- ability to manage multiple tasks effectively
- available to work non-standard hours
Job Qualifications
- 2+ years of event services experience
- strong technology skills including BEOs, diagramming tools, and CRM systems
- excellent communication skills
- understanding of group and social event segments
- ability to adapt to flexible work hours
- proven client relationship management abilities
Job Duties
- Collaborate directly with clients to craft detailed, unforgettable event experiences
- Lead banquet coordination by managing timely BEO creation and distribution
- Drive revenue through upselling opportunities and proactive communication with clients
- Monitor guestroom blocks and ensure contracts are on track to avoid attrition charges
- Manage payments from start to finish, ensuring every invoice is clear and accurate
- Lead site tours, join pre- and post-event meetings, and be present for event execution
- Support the Sales and Marketing team with sales activities and revenue checks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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