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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
career growth
401(k)
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
Job Description
Springfield University Plaza, located at 333 John Q. Hammons Parkway in Springfield, Missouri, is part of the esteemed Atrium Hospitality group, renowned for its vibrant and welcoming hotel properties. As a full-service hotel, Springfield University Plaza combines exceptional accommodations with outstanding guest service to provide an unmatched hospitality experience to travelers, conference attendees, and event guests alike. With a focus on offering personalized services and a comfortable atmosphere, the hotel emphasizes community engagement and employee growth, reflecting the Atrium SPIRIT values: Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork. These core principles play a fundamental role in crafting an environment where... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of event services experience
- Proficiency with banquet event orders and CRM systems
- Excellent communication skills
- Ability to work flexible hours including evenings and weekends
- Strong organizational skills
- Positive attitude and ability to work in a team environment
Job Qualifications
- Minimum 2 years of event services experience
- Strong technology skills including proficiency with BEOs, diagramming tools, and CRM systems
- Exceptional communication skills
- Understanding of group and social event segments
- Ability to adapt and be flexible in a fast-paced environment
- Demonstrated leadership qualities aligned with Atrium SPIRIT values
Job Duties
- Collaborate directly with clients to craft detailed, unforgettable event experiences
- Lead banquet coordination by managing timely BEO creation and distribution
- Drive revenue through upselling opportunities and proactive communication with clients
- Monitor guestroom blocks and ensure contracts are on track to avoid attrition charges
- Manage payments from start to finish, ensuring every invoice is clear and accurate
- Show up and shine: lead site tours, join pre- and post-event meetings, and be there for event execution
- Support the Sales and Marketing team with sales activities and revenue checks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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