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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) plan with Company Match
Tuition Reimbursement
Welfare programs
Job Description
The Des Moines Sheraton, located at 1800 50th Street West, Des Moines, IA, is part of the well-regarded Atrium Hospitality group known for delivering exceptional guest experiences through a core belief system called the Atrium SPIRIT. This ethos stands for Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork, which collectively create an environment where every employee and guest can thrive. Des Moines Sheraton proudly offers a full-time role with a competitive hourly compensation ranging between $20 to $21. This pay scale is thoughtfully determined based on multiple factors including the candidate's experience, specific skill set, qualifications, and the role’s demands within... Show More
Job Requirements
- Minimum of two years event services experience
- Proficient with event management technology
- Strong communication skills
- Flexible schedule to accommodate events outside regular hours
- Ability to work well under pressure
- Detail-oriented and organized
- Must be legally authorized to work
Job Qualifications
- Two or more years of event services experience
- Strong technology skills including BEOs, diagramming tools, and CRM systems
- Exceptional communication skills
- Understanding of group and social event segments
- Ability to work flexible hours including evenings and weekends
- Demonstrated ability to manage multiple tasks efficiently
- Experience in client relationship management
Job Duties
- Collaborate directly with clients to craft detailed, unforgettable event experiences
- Lead banquet coordination by managing timely BEO creation and distribution
- Drive revenue through upselling opportunities and proactive communication with clients
- Monitor guestroom blocks and ensure contracts are on track to avoid attrition charges
- Manage payments from start to finish, ensuring every invoice is clear and accurate
- Lead site tours, join pre- and post-event meetings, and participate in event execution
- Support the Sales and Marketing team with sales activities and revenue checks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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