Job Overview
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Uniform allowance
Employee Discounts
Training and Development
Job Description
The Concierge Ambassador position is a dynamic role within a customer-centric organization dedicated to delivering exceptional guest experiences. This role is integral to maintaining a professional and welcoming environment where every guest interaction is handled with the utmost courtesy and efficiency. The hiring establishment is committed to upholding high standards of customer service and safety, ensuring that every guest feels valued and cared for. Working primarily during weekends from 3pm to 11pm, the Concierge Ambassador plays a pivotal role in the frontline service team, acting as a key ambassador of the company's brand and service philosophy.
In this role, ... Show More
In this role, ... Show More
Job Requirements
- High school diploma or GED
- entry level experience
- proficient in English both verbally and written
- valid driver's license
- ability to read, write and verbally communicate in English
- ability to effectively maneuver around various locations inside and outside while engaging in bending, prolonged standing, running, and prolonged sitting and in all weather conditions
- ability to receive medical and security clearance for one or more locations
- possess manual dexterity to operate essential office equipment including computers and cash registers
- possess mental acuity to process cash and manual transactions
- ability to lift a minimum of 50 pounds and push a minimum of 200 pounds
- be at least 18 years of age
- ability and willingness to smile during every customer interaction
- maintain uniform standards
Job Qualifications
- Entry level experience
- proficient in English both verbally and written
- high school diploma or GED
- ability to read, write and verbally communicate in English
- ability to effectively maneuver around various locations inside and outside while engaging in bending, prolonged standing, running, and prolonged sitting and in all weather conditions
- ability to receive medical and security clearance for one or more locations
- possess manual dexterity to operate essential office equipment including computers and cash registers
- possess mental acuity to process cash and manual transactions
- ability to lift a minimum of 50 pounds and push a minimum of 200 pounds
- be at least 18 years of age
- ability to create relationships with customers
- organization and strong problem-solving abilities
- maintain uniform standards
- ability and willingness to smile during every customer interaction
Job Duties
- Make exceptional guest experiences the priority in every interaction
- contribute to a safe environment for all guests and employees per company and site-specific guidelines
- maintaining a ready to serve posture that is welcoming to guests
- make eye contact and smile to all guests to acknowledge them
- prioritize assisting guests before other tasks
- working efficiently, without rushing, to help guests
- use VPNE preferred word choices while speaking with guests
- follow all cash handling guidelines per company policies
- empty trash, sweep and perform other cleaning duties as needed
- perform other duties as assigned within the scope of the Ambassador role
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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