Concierge/Receptionist - PRN

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $16.75
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Work Schedule

Standard Hours
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Benefits

scholarships
Daily Pay
Cash referral bonus

Job Description

The Charlotte is a distinguished luxury senior living company that has earned recognition as a Great Place to Work®. This accolade underscores the company's commitment to cultivating a workplace environment where people are placed first. At The Charlotte, the guiding principle centers on the belief that the success of the organization begins with respecting and valuing people, whether they are residents, family members, guests, or team members. The company nurtures a culture grounded in compassion, respect, and dedication to making every human interaction meaningful. Through fostering teamwork and growth, The Charlotte constantly strives to enrich the lives of its residents... Show More

Job Requirements

  • High school graduation or GED required
  • Telephone operating and answering experience required
  • Ability to read, write, speak and understand English fluently
  • Ability to meet or exceed the company’s attendance and punctuality standards
  • Ability to use miscellaneous software and office equipment
  • Ability to understand and follow directions as given
  • Ability to work with minimal supervision

Job Qualifications

  • High school graduation or GED required
  • Certification or completed course work in office management desired
  • Telephone operating and answering experience required
  • 1-2 years' experience in a similar concierge/administrative assistant position desired
  • Ability to read, write, speak and understand English fluently
  • Ability to meet or exceed the company’s attendance and punctuality standards
  • Ability to use miscellaneous software and office equipment
  • Ability to understand and follow directions as given
  • Ability to work with minimal supervision

Job Duties

  • Greets, engages and assists residents, family members, guests, and visitors in a vibrant, courteous and professional manner
  • Answers internal and external telephone calls, pages and walkie talkie
  • Promotes programs, outings and events, encourages participation, and assists residents and/or guests with registration
  • Supports community sales efforts by engaging visitors and prospective residents, collecting information, and promoting Senior Living Communities as a great place to live
  • Maintains building security, monitors security systems, including the emergency call system, and responds accordingly
  • Manages the operation and maintenance of all office equipment and communication devices (i.e. call transfers)
  • Manages mail and newspaper delivery
  • Assists Business Office Manager with ordering and maintaining adequate inventory of office and community supplies
  • Participates in and attends all required in-service training sessions
  • Maintains HIPPA standards and regards all medical or healthcare information pertaining to residents & employees as confidential
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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