Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Paid holidays
401(k) plan with Company Match
Employee assistance program
accident insurance
Job Description
TerraBella Senior Living is a well-established operator of over 30 communities across the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. With a comprehensive portfolio of more than 2,200 residential units, TerraBella caters to a diverse range of senior living and care needs. Their communities offer multiple levels of service and lifestyle options including Active Independent Living, Assisted Living, Memory Care, and short-term Respite Care. TerraBella's dedication to providing quality senior living environments is reflected in their commitment to amenities, care services, and lifestyle management that promote the well-being and satisfaction of their residents.
As an employer, TerraBella Senior Living is... Show More
As an employer, TerraBella Senior Living is... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years of customer service experience or training
- Ability to manage multiple phone lines and perform receptionist duties
- Friendly and professional communication skills
- Strong organizational and multitasking abilities
- Ability to maintain a neat and welcoming front desk environment
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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