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Maxwell Group

Concierge/Receptionist (Evenings & Weekends)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Training and Development
employee recognition programs
team environment

Job Description

The Stratford is a distinguished luxury senior living community recognized as a Great Place to Work, proudly upholding the principle of 'People First.' This respected establishment thrives on a culture of compassion, respect, and dedication, ensuring that every interaction within the community is meaningful and impactful. The Stratford emphasizes growth, teamwork, and a heartfelt commitment to enriching the lives of both its residents and team members. With an environment that values exceptional care and support, this community offers an empowering workplace where individuals are encouraged to contribute to a purposeful mission. Joining The Stratford means becoming part of a supportive,... Show More

Job Requirements

  • Certification or completed course work in office management desired
  • telephone operating and answering experience required
  • 1-2 years' experience in a similar concierge/administrative assistant position desired
  • ability to read, write, speak and understand English fluently
  • ability to meet or exceed the company's attendance and punctuality standards
  • ability to use miscellaneous software and office equipment
  • ability to understand and follow directions as given
  • ability to work with minimal supervision

Job Qualifications

  • Certification or completed course work in office management desired
  • telephone operating and answering experience required
  • 1-2 years' experience in a similar concierge/administrative assistant position desired
  • ability to read, write, speak and understand English fluently
  • ability to meet or exceed the company's attendance and punctuality standards
  • ability to use miscellaneous software and office equipment
  • ability to understand and follow directions as given
  • ability to work with minimal supervision

Job Duties

  • Greet, engage and assist residents, family members, guests and visitors in a vibrant, courteous and professional manner
  • answer internal and external telephone calls, pages and walkie talkie
  • promote programs, outings and events, encourage participation and assist residents and/or guests with registration
  • support community sales efforts by engaging visitors and prospective residents, collecting information and promoting senior living communities as a great place to live
  • maintain building security, monitor security systems including the emergency call system and respond accordingly
  • manage the operation and maintenance of all office equipment and communication devices (e.g. call transfers)
  • manage mail and newspaper delivery
  • assist Business Office Manager with ordering and maintaining adequate inventory of office and community supplies
  • participate in and attend all required in-service training sessions
  • maintain HIPPA standards and regard all medical or healthcare information pertaining to residents and employees as confidential
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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