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The Stratford

Concierge/Receptionist (Evenings & Weekends)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Professional Development
Retirement Plan
Employee assistance program

Job Description

The Stratford is a renowned luxury senior living company that has earned recognition as a Great Place to Work, emphasizing a culture that puts "People First." With a mission driven by compassion, respect, and a genuine dedication to enriching the lives of both its residents and team members, The Stratford stands out as a premier provider of senior living experiences. The company fosters an environment of growth, teamwork, and heartfelt commitment, ensuring every interaction is meaningful and centered on the well-being of its community. Working at The Stratford means being part of a supportive, dynamic, and rewarding company that values... Show More

Job Requirements

  • Certification or completed course work in office management desired
  • telephone operating and answering experience required
  • 1-2 years experience in a similar concierge/administrative assistant position desired
  • ability to read, write, speak and understand English fluently
  • ability to meet or exceed the companys attendance and punctuality standards
  • ability to use miscellaneous software and office equipment
  • ability to understand and follow directions as given
  • ability to work with minimal supervision

Job Qualifications

  • Certification or completed course work in office management desired
  • telephone operating and answering experience required
  • 1-2 years experience in a similar concierge/administrative assistant position desired
  • ability to read, write, speak and understand English fluently
  • ability to meet or exceed the companys attendance and punctuality standards
  • ability to use miscellaneous software and office equipment
  • ability to understand and follow directions as given
  • ability to work with minimal supervision

Job Duties

  • Greet, engage and assist residents, family members, guests, and visitors in a vibrant, courteous and professional manner
  • answer internal and external telephone calls, pages and walkie talkie
  • promote programs, outings and events, encourage participation, and assist residents and/or guests with registration
  • support community sales efforts by engaging visitors and prospective residents, collecting information, and promoting Senior Living Communities as a great place to live
  • maintain building security, monitor security systems, including the emergency call system, and respond accordingly
  • manage the operation and maintenance of all office equipment and communication devices
  • manage mail and newspaper delivery
  • assist Business Office Manager with ordering and maintaining adequate inventory of office and community supplies
  • participate in and attend all required in-service training sessions
  • maintain HIPAA standards and regard all medical or healthcare information pertaining to residents and employees as confidential
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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