Solstice at East Amherst

Concierge/Receptionist

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.75 - $17.50
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Work Schedule

Flexible
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Benefits

Competitive wages
flexible scheduling
Paid training
Opportunities for advancement
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Employee assistance program

Job Description

Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, specializes in managing lifestyle-focused senior living communities dedicated to enriching the lives of older adults. With a foundation built on our "Pillars of Excellence," we employ thousands of vital team members, fostering a positive work environment and culture that values each individual's contribution. Our commitment to excellence ensures that we not only provide superior care and experiences for our residents but also create rewarding career paths for our employees. We understand that our success is deeply connected to the fulfillment and well-being of our team members.Show More

Job Requirements

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • Equivalent combination of education and experience accepted

Job Qualifications

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • Equivalent combination of education and experience accepted

Job Duties

  • Carries out telephone answering and reception duties as required
  • Takes complete messages with pertinent information and communicates messages to the intended recipient
  • Greets residents and visitors
  • Answers inquiries and gives directions
  • Collates brochures for the marketing department
  • Tallies meal count sheets for the Dining staff
  • Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
  • Manages appointments for residents and family members such as transportation
  • Maintains and keeps desk and entry area neat and organized
  • Organizes and distributes mail to residents, Executive Director, and Department Coordinators
  • Maintains adherence to all company personnel policies and established operating policies and procedures
  • Performs other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink simplifies hospitality hiring.

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