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Walker Methodist

Concierge/Receptionist

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.50 - $18.50
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Competitive salaries
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan

Job Description

Walker Methodist Care Suites is a specialized senior care community that offers 72 well-appointed apartments designed to provide expert care and services tailored to the needs of residents. This facility caters to individuals requiring higher levels of assisted living, with a particular focus on continuous, around-the-clock care that supports both short-term rehabilitative stays and long-term residency. The care suites stand out by combining compassionate care with a supportive living environment that promotes dignity, respect, and quality of life for older adults. The establishment is driven by a mission that emphasizes enhancing the lives of seniors through a culture grounded in... Show More

Job Requirements

  • high school diploma or equivalent
  • one year of experience in a receptionist customer service-related position
  • basic computer skills
  • high level of professionalism and a positive attitude behavior and appearance
  • ability to communicate clearly
  • sensitivity to resident needs
  • ability to embrace company values of respect imagination and collaboration
  • ability to prioritize organize and solve problems
  • ability to handle emergencies calmly
  • ability to live company customer service principles
  • ability to embrace company mission and vision

Job Qualifications

  • high level of professionalism and personal standard of a positive attitude behavior and appearance
  • communicate effectively and provide outstanding customer service with the ability to speak clearly and distinctly
  • sensitivity to resident needs and the ability to build positive relationships
  • ability to embrace values of respect imagination and collaboration
  • prioritize organize problem solve and meet deadlines and goals
  • deal with emergencies calmly and effectively
  • high school diploma or equivalent
  • one year of experience in a receptionist customer service-related position and basic computer skills
  • ability to live customer service principles
  • ability to embrace the mission of enhancing lives of older adults through care respect and service
  • ability to support the vision of being a leading senior services provider offering the best place to live and work
  • ability to model the values of respect imagination collaboration

Job Duties

  • manage busy front desk phones
  • interact with clients and customers via phone and in person
  • communicate effectively and provide outstanding customer service
  • build positive relationships with residents
  • prioritize and organize work tasks
  • solve problems and meet deadlines
  • respond calmly and effectively to emergencies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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