Concierge/Reception - Guest Services - Mesa Vista Hospital - Variable Shift - Per Diem
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $29.00
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Union membership benefits
Job Description
Sharp HealthCare is a prominent healthcare provider known for delivering high-quality patient care and exceptional customer service across its facilities. As a well-established and respected organization in the acute care setting, Sharp HealthCare combines advanced medical technology with compassionate service to create a supportive environment for patients, visitors, and employees alike. The institution values teamwork, professionalism, and a commitment to its mission, values, and philosophy, ensuring that every interaction within its facilities enhances the overall patient experience. Sharp HealthCare’s commitment to fostering a positive workplace culture includes supporting its employees through continuous training, a focus on safety, and a dedication... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year experience in customer service, preferably in healthcare
- Ability to work variable shifts including weekends
- Willingness to join union within 31 days of hire
- Strong communication and listening skills
- Ability to use computer systems and databases
- Commitment to upholding organizational values and customer service standards
Job Qualifications
- High school diploma or equivalent
- Minimum 1 year experience in a customer service role, preferably in acute healthcare
- Strong verbal and written communication skills
- Ability to learn and use hospital databases
- Demonstrated teamwork and interpersonal abilities
- Experience in volunteer supervision or training is preferred
Job Duties
- Access hospital database to provide information to guests
- Communicate clearly and maintain accurate records
- Provide excellent customer service to patients, visitors, physicians, and staff
- Coordinate appointments and manage visitor wait times
- Label and coordinate patient belongings and lost and found items
- Work collaboratively with team members for problem resolution
- Train and supervise front desk volunteers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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