
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $30.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Local 32 BJ benefits
competitive compensation
Health Insurance
Paid Time Off
Retirement Plan
Job Description
Related Management Company (RMC), a subsidiary of Related Companies, is a leading owner/operator of real estate assets with a distinguished reputation for managing hundreds of properties across multiple states and Washington, D.C. Specializing in workforce, market-rate, and luxury housing, RMC is committed to sustainable development, with many new projects aiming for LEED Silver certification or higher. At the heart of RMC's mission lies the delivery of exceptional service, innovative design, and vibrant community living, which fosters an enriching experience for residents and employees alike. Known for nurturing bold thinkers and entrepreneurial spirits, RMC invests in employee growth through internal mobility... Show More
Job Requirements
- High school diploma or equivalent
- Experience 1-3 years in hospitality, customer service, or luxury properties is a plus
- 1-2 years prior janitor, cleaner, or porter experience
- Comfort using basic digital tools such as logging systems, CRM platforms, emails, and MS Office tools
- Ability to lift to 50 lbs and stand for long periods
- Light maintenance knowledge is a plus
- Availability to work shifts including nights, weekends, and holidays
Job Qualifications
- A passion for excellent service and a composed, professional attitude
- Experience 1-3 years in hospitality, customer service, or luxury properties is a plus
- 1-2 years prior janitor, cleaner, or porter experience
- Comfort using basic digital tools (logging systems, CRM platforms, Emails, MS Office tools etc.)
- Ability to lift to 50 lbs and stand for long periods
- Light maintenance knowledge is a plus
- High school diploma or equivalent
Job Duties
- Greet residents and guests with professionalism and warmth
- Announce visitors and manage deliveries with care
- Keep the lobby calm, clean, and inviting
- Support leasing tours and resident events with a polished front desk presence
- Conduct lobby checks for lighting, music, scent, and overall atmosphere
- Monitor building camera systems and logs
- Track vendor and contractor activity and follow access procedures
- Respond to safety or privacy concerns calmly and appropriately
- Log and organize packages and deliveries using digital tools
- Track service requests and amenity bookings
- Support the package room and inventory systems
- Manage visitor logs and help maintain accurate resident preferences
- Prepare elevators and common areas for scheduled moves
- Notify the Resident Manager of unscheduled move-ins/outs
- Ensure smooth transitions with clear communication
- Welcome prospective residents and alert the leasing team
- Share branded materials and collect contact information
- Maintain a composed and helpful presence
- Sweep sidewalks, terraces, lobbies, and hallways
- Empty trash and recycling bins throughout the building
- Respond quickly to spills, weather-related messes, or other safety hazards
- Clean and polish floors, glass, mirrors, brass, and woodwork
- Deep clean as needed (carpet cleaning, grout scrubbing, waxing floors)
- Maintain the laundry room, fitness center, and management offices
- Report any damage or safety issues to the Resident Manager
- Clean stairwells, service areas, and the compactor room
- Change light bulbs and help prepare units for new residents
- Use building systems to log tasks and report ongoing issues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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