Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Flexible work schedule
Job Description
The CARTI Cancer Support Center (CSC) is a dedicated facility committed to providing comprehensive support and care to patients undergoing cancer treatment. The center works closely with a multidisciplinary team of physicians, nurses, and administrative staff to ensure that every patient experiences seamless and compassionate care throughout their treatment journey. CARTI is known for its patient-centered approach and commitment to excellence in healthcare services, aiming to improve patient outcomes and enhance their quality of life during challenging times.
The CSC Concierge/Patient Flow Specialist plays a pivotal role in this environment by coordinating patient flow and providing critical front desk ... Show More
The CSC Concierge/Patient Flow Specialist plays a pivotal role in this environment by coordinating patient flow and providing critical front desk ... Show More
Job Requirements
- High school diploma or equivalent
- Valid Arkansas driver’s license
- BLS certification
- Minimum one year office or clerical experience
- Ability to use multiple computer systems
- Effective communication skills
- Attention to detail and accuracy
- Ability to stand, walk, sit, and use hands for tasks
- Ability to interact respectfully with patients and staff
- Ability to follow safety protocols in a health care environment
Job Qualifications
- High school graduate or GED preferred
- Current valid Arkansas driver’s license
- BLS certification required
- Minimum one year clerical or general office experience
- Medical office experience preferred
- Knowledge of medical terminology and office procedures
- Excellent computer and office equipment skills
- Strong grammar, spelling, and punctuation skills
- Effective time management and organizational skills
- Ability to understand and follow oral and written instructions
- Clear and concise communication abilities
- Ability to establish effective working relationships
- Attention to detail and accurate documentation
- Cooperative attitude toward co-workers, patients, and physicians
- Ability to promote a favorable facility image
- Problem-solving and decision-making skills
- Ability to maintain patient confidentiality
Job Duties
- Greet, screen, and direct patients
- Assure patients are queued for services and advise admissions of arrival
- Perform medical receptionist duties including answering phones and providing information
- Accompany patients within the center as needed
- Collaborate with physicians, nurses, and administrators to maintain patient flow
- Investigate and document patient no-shows and notify clinical staff
- Provide back-up support and learn admission desk responsibilities
- Navigate multiple computer systems to follow patient flow and troubleshoot issues
- Obtain and update patient financial information and documentation
- Assist with patient portal management
- Serve as a resource for patient families regarding surgical processes
- Report housekeeping issues to facilities manager
- Handle unspecified mail and fax distribution
- Manage office and clinical supplies and maintain equipment
- Organize refreshment area and lobby cleanliness
- Prepare and post facility closure and directional signage
- Fulfill organizational responsibilities including respecting patient rights
- Adapt work schedules or locations as directed by supervisors
- Maintain a cooperative work attitude with team members and patients
- Promote a favorable facility image with physicians, patients, and insurers
- Make decisions to ensure quality and timely patient care outcomes
- Comply with safety sensitive role requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.