Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Paid holidays
educational assistance
Job Description
Plymouth Place is a highly respected senior living community recognized for its commitment to creating an exceptional and supportive environment for both residents and staff. Proudly holding the distinction of a three-time Certified Great Place to Work, Plymouth Place emphasizes a culture of collaboration, respect, and opportunity. The organization is dedicated to fostering a workplace where employees feel valued, supported, and part of a cohesive team. This commitment extends beyond the professional realm, encompassing employee safety and well-being, demonstrated by their strict policies for vaccinated staff and residents to ensure a safe living and working environment. Located in a welcoming... Show More
Job Requirements
- Prior experience as a receptionist or in a related field
- Experience with administrative and clerical procedures
- Demonstrated customer service skills
- Knowledge of multi-line telephone systems
- Exceptional written and communication skills
- Demonstrated clean driving record (Motor Vehicle Report)
- Proficient with Microsoft Office Suite or related software
- Solid organizational skills including attention to detail and multi-tasking skills
- Ability to read, write and speak English sufficient to perform job duties and to interact and communicate with patients and employees
Job Qualifications
- Prior experience as a receptionist or in a related field
- Experience with administrative and clerical procedures
- Demonstrated customer service skills
- Knowledge of multi-line telephone systems
- Exceptional written and communication skills
- Proficient with Microsoft Office Suite or related software
- Solid organizational skills including attention to detail and multi-tasking skills
- Ability to read, write and speak English sufficient to perform job duties and to interact and communicate with patients and employees
Job Duties
- Greet resident, guests, visitors and vendors and assist them, as needed
- Maintain daily logs
- Answers incoming calls, directs calls or take messages
- Monitor Simplex fire panel for emergency situations
- Follow procedures to report and provide assistance in emergency or disaster situations
- Maintain radio control and contact with security and maintenance staff
- manages closed circuit monitor employee entrance
- Arrange transportation for residents for appointments
- Book reservations in our in-house apartments for guests and oversee the check-in and check-out process
- Comply with applicable federal, state and local laws, rules, and regulations
- maintains knowledge of and follows all Plymouth Place policies and procedures
- Maintain regular and punctual attendance at work and meetings
- Maintain emergency information about residents and employees
- Attends in-service and education programs
- Provide resident wake up calls, as requested
- Monitor resident emergency pendant system and urgently respond to residents as soon as alerted at the front desk
- Maintain vacation schedules of residents by documenting in the binder
- Oversee the sign-in process at the Accushield Kiosk
- Log resident prescriptions once received by our drivers
- Abide by company dress policy, maintaining professionalism at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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