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Legacy Senior Living

Concierge/Front Desk Receptionist

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $13.50 - $17.25
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule

Job Description

Legacy Senior Living is a distinguished senior care community that embraces the values of honor, faith, and integrity to provide an exceptional living experience for its residents. Dedicated to fostering an environment where every guest, resident, family member, and visitor receives a warm, heartfelt welcome, Legacy Senior Living emphasizes compassionate care and supportive hospitality. As a faith-based and community-centered organization, Legacy Senior Living aims to create a home-like atmosphere that promotes dignity, respect, and trust. The community offers a range of services and amenities that cater to the evolving needs of seniors, ensuring their comfort, safety, and well-being in a... Show More

Job Requirements

  • High school diploma or equivalent
  • some administrative or hospitality experience preferred
  • proficiency in basic computer applications
  • strong communication skills
  • ability to multitask effectively in a fast-paced environment
  • dependable, punctual, and professional demeanor
  • ability to pass background checks and meet applicable company and state requirements

Job Qualifications

  • High school diploma or equivalent
  • some administrative or hospitality experience preferred
  • skilled in customer service, organization, and multitasking
  • excellent verbal and written communication skills
  • pleasant phone manner
  • proficient in basic computer applications such as Microsoft Office, email, and scheduling tools
  • dependable and punctual
  • composed under pressure

Job Duties

  • Greet all visitors promptly with a warm, friendly, and professional demeanor
  • answer incoming calls courteously, following proper telephone etiquette and routing messages accurately
  • offer refreshments and assist visitors to make them feel comfortable and welcome
  • ensure the lobby and reception area are clean, organized, and inviting at all times
  • create a calm, positive first impression for residents, families, and team members
  • handle multiple tasks in a fast-paced environment while maintaining professionalism and poise
  • manage and distribute incoming mail and deliveries
  • process outgoing FedEx shipments daily
  • receive, log, and distribute packages promptly and accurately
  • maintain accurate records of visitor sign-ins and ensure compliance with community safety policies
  • assist with scheduling, appointments, and reservations as requested
  • support office organization by maintaining files, forms, and documents as needed
  • monitor and maintain office and break room supply inventory
  • reorder items as necessary
  • provide administrative assistance to leadership and department heads as assigned
  • coordinate with team members to ensure smooth communication and service between departments
  • assist residents and family members by providing information, directions, or assistance as needed
  • handle inquiries and concerns with professionalism and empathy
  • direct issues to the appropriate person when necessary
  • represent the community at all times with positivity, confidentiality, and grace

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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