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Legacy Senior Living

Concierge/Front Desk Receptionist

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $13.50 - $17.25
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Flexible Schedule
Professional development opportunities
Employee Discounts

Job Description

The company seeking to hire a receptionist is invested in creating an outstanding first impression to all visitors and callers. As a key point of contact, the receptionist acts as the face of the organization, serving in a front desk position located in an open, highly visible area. This role requires a warm, friendly demeanor alongside a professional approach to managing interactions with visitors and phone callers. The organization values professionalism, excellent communication skills, and a high level of organization in its support staff, aiming to maintain a welcoming and efficient environment for clients, guests, and internal staff alike.

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Job Requirements

  • High school diploma or equivalent
  • Previous reception or customer service experience preferred
  • Proficient with basic computer skills
  • Excellent communication skills
  • Ability to multitask effectively
  • Professional appearance and demeanor
  • Reliable and punctual

Job Qualifications

  • Excellent customer service skills
  • Good organizational and time management skills
  • Good problem-solving skills
  • Mature, cheerful personality

Job Duties

  • Extend a prompt, warm and inviting welcome to all visitors
  • Answer calls in a friendly and professional manner
  • Maintain a clean and neat reception area making a good first impression
  • Perform multiple tasks simultaneously in a fast-paced, high-volume environment
  • Respond to all calls following proper telephone etiquette and taking detailed messages when appropriate
  • Ensure that messages are relayed promptly to the intended person
  • Offer refreshments to visitors and make them feel welcome and comfortable
  • Assist with other administrative duties as assigned
  • Coordinate appointments and reservations as necessary
  • Receive and distribute packages
  • Ensure lobby entrance is tidy and clean
  • Maintain office supply inventory, which includes break room supplies
  • Handle daily outgoing FedEx shipments

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location