Concierge/Facility Liaison

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

Comprehensive medical coverage
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Recognition Program
Supportive team environment

Job Description

Acclaim Rehab and Nursing Center is a premier healthcare facility located in Jersey City, NJ, dedicated to providing exceptional rehabilitation and nursing care services. Our commitment is to ensure that every Resident feels respected, valued, and cared for within a warm and welcoming environment. We have earned a reputation for our compassionate approach to care, fostering a supportive community where Residents can thrive on their journey to wellness and comfort. The center prides itself on a professional and caring staff who work collaboratively to deliver personalized care that meets the unique needs of each Resident.

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Job Requirements

  • High school diploma or equivalent
  • experience in customer service or healthcare support preferred
  • excellent interpersonal and communication skills
  • ability to handle multiple tasks efficiently
  • compassionate and patient attitude
  • strong attention to detail
  • ability to work collaboratively in a team environment
  • willingness to participate in training and development sessions

Job Qualifications

  • Outstanding communication skills with a warm, empathetic demeanor
  • a genuine passion for supporting and caring for Residents
  • a collaborative, team-oriented approach with a positive outlook
  • professionalism, respect, and integrity in all interactions
  • reliability, accountability, and strong initiative in problem-solving
  • ability to maintain a pleasant, courteous, and professional demeanor under all circumstances

Job Duties

  • Partnering with the Admissions team to ensure a seamless, welcoming admission process
  • preparing rooms with attention to detail, creating an inviting environment for new Residents
  • personally welcoming and escorting Residents to their rooms, providing guidance and reassurance
  • listening with compassion and assisting Residents in addressing concerns
  • building positive relationships with Residents, families, and staff to nurture a vibrant community
  • participating in training and Resident Council meetings to support ongoing improvement

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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