Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.50 - $23.75
Work Schedule
Rotating Shifts
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Discovery Management Group is part of the Discovery Senior Living family of companies, recognized as one of the largest and most innovative senior living operators in the United States. With a firm commitment to operational excellence and lifestyle personalization, Discovery Management Group specializes in managing and enhancing senior living communities across the country. Serving over 6,500 residents nationwide, the organization is known for its dedication to delivering high-quality care and enriching living experiences for seniors. As a pillar of the senior living industry, Discovery Management Group fosters a culture of innovation, respect, and continuous improvement.
The current open po... Show More
The current open po... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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