Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $28.00
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
flexible spending accounts
Adoption assistance
Paid parental leave
retirement plans
educational assistance
Job Description
Advocate Health is a leading nonprofit integrated health system in the United States, formed by the merger of Advocate Aurora Health and Atrium Health. It operates under various well-known names including Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia and Alabama, and Aurora Health Care in Wisconsin. Advocate Health is renowned for its clinical innovation, excellence in health outcomes, focus on consumer experience, and leadership in value-based care. The system is headquartered in Charlotte, North Carolina, and serves nearly 6 million patients across 69 hospitals and more than 1,000 care locations. With a workforce of 155,000 teammates... Show More
Job Requirements
- High school graduate
- Minimum 1 year experience in service management as concierge or greeter
- Excellent communication skills
- Strong interpersonal and customer service skills
- Able to work independently
- Flexible scheduling availability for weekends
- Ability to stand, walk, or run for approximately 95 percent of the workday
- Ability to withstand exposure to weather elements
- Ability to push, pull, and lift up to 50 pounds
- Ability to communicate effectively with a diverse population
- Ability to tolerate minimal odors from auto emissions
- Must operate necessary equipment to perform job
Job Qualifications
- High school graduate
- Typically requires 1 year of experience in service management as a concierge or greeter in a large public facility
- Excellent communication, interpersonal, and customer service skills
- Ability to problem solve and work independently
- Demonstrated ability to work a flexible, customer-oriented schedule
- Knowledge of age-specific care principles and ability to assess patient needs accordingly
Job Duties
- Greets customers and assesses their immediate needs
- Successfully manages the first impression of the facility
- Offers assistance such as helping out of vehicles, locating wheelchairs, providing directions, and escorting to destinations
- Passes customer to volunteers for escorts when possible
- Utilizes admitting or other departments to verify destination and remains with the patient if they are alone or in a wheelchair
- Assists in maintaining smooth traffic flow at facility entrances
- Arranges parking needs including valet service, tour buses, and short-term visitors
- Assists with transportation needs like taxi vouchers, bus passes, and van transport
- Ensures working area is clean, safe, and free from obstacles
- Reports any security or safety issues to Public Safety Services immediately
- Collaborates with hospital support staff including Public Safety, Environmental Services, Plant Operations, Patient Transport, and Grounds
- Demonstrates knowledge and skills necessary to provide age-appropriate care in accordance with department policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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