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Concierge, Weekend Shift-MC 9a-7p Saturdays and Sundays
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $15.00 - $19.50
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Paid holidays
Job Description
Sunshine Retirement Living is a respected and compassionate senior living community dedicated to providing an inclusive, safe, and engaging environment for its residents. Known for fostering a culture of respect and care, Sunshine Retirement Living embraces diversity among its residents, employees, and guests to ensure everyone feels valued and supported. The community is committed to maintaining high standards of professionalism and customer service while promoting resident advocacy and well-being. As a leader in senior care, the establishment continually adapts to meet the evolving needs of its community through a collaborative and supportive team atmosphere, incorporating best practices and compliance with... Show More
Job Requirements
- Must be 18 years of age
- ability to work with little supervision and maintain a high level of performance and customer service
- demonstrated ability to communicate effectively in English, both verbally and in writing, with residents, guests, and staff
- meet state related requirements if applicable
- ability to work in a team setting and be a team player
- maintain a positive, respectful, and professional approach with coworkers and residents
- ability to keep all business and operations information confidential
- possess organizational skills and ability to problem solve
- possess excellent customer service and public relations skills
- ability to work under time constraints and meet department deadlines while adhering to policies, procedures, and standards
- ability to periodically move about on foot in the community to perform security checks and assist residents
- experience in computer use and relevant software applications preferred
- experience with or the ability to use multi-line telephone system
- satisfactorily pass criminal record clearance, health screening and TB clearance if applicable
Job Qualifications
- Must be 18 years of age
- ability to communicate effectively in English both verbally and in writing
- demonstrated excellent customer service and public relations skills
- ability to work with little supervision and maintain high performance
- ability to work well in a team setting
- possess organizational skills and problem-solving ability
- experience in computer use and relevant software applications preferred
- ability to use multi-line telephone systems
- ability to meet state related requirements if applicable
- ability to maintain certifications such as First Aid if required
- ability to maintain confidentiality of business and personal information
- ability to work under time constraints while adhering to policies and standards
Job Duties
- Staff the reception desk continuously during assigned period
- arrange coverage of reception desk during break and lunch periods
- graciously greet all visitors and politely assist them as necessary
- politely assist residents and guests as necessary or contact appropriate employee to provide assistance
- maintain detailed resident and guest register, daily communication log entry, and complete daily checklist log
- notify staff if resident is being taken out of the building
- monitor front door to ensure residents do not exit without supervision
- maintain a clean and safe workspace, community entrance, lobby, and hydration station
- prepare refreshments and pour coffee during mealtimes as needed
- sort and direct mail to managers, residents, or forwarding to family
- help organize guest meal counts and record coupons or payment from residents
- promptly answer telephone and direct communications
- monitor fax machine
- monitor and respond to resident call and exit alarm systems and handle emergencies
- perform clerical duties as directed
- notify Maintenance Department of requests and perform maintenance duties as necessary
- maintain inventory control for office supplies and notify manager of needs
- perform simple maintenance of office equipment
- represent the community in a professional, courteous, friendly manner
- perform other duties as assigned by supervisor
Job Qualifications
Experience
No experience required
Job Location
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