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Job Overview
Employment Type
Hourly
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Professional development opportunities
Retirement benefits
Job Description
Sunshine Retirement Living is a prominent senior living community dedicated to providing exceptional care and services to its residents. Known for its warm and welcoming environment, Sunshine Retirement Living offers a range of housing options and supportive services designed to enhance the quality of life for seniors. The company prides itself on maintaining a compassionate and professional staff that creates a safe, comfortable, and engaging atmosphere for all residents. With a commitment to diversity and inclusion, Sunshine Retirement Living ensures that all employees and residents feel respected and valued regardless of their background or status. As part of their team,... Show More
Job Requirements
- Must be 18 years of age
- ability to work with little supervision and maintain high performance and customer service
- demonstrated effective communication skills in English verbally and in writing
- meet state-related requirements if applicable
- ability to work in a team setting
- maintain a positive, respectful, and professional approach
- ability to keep business and operational information confidential
- possess organizational skills and problem-solving ability
- excellent customer service and public relations skills
- ability to meet deadlines and work under time constraints while adhering to policies
- ability to perform security checks and assist residents on foot for long distances or periods
- experience with computer use and relevant software preferred
- experience with multi-line telephone system
- pass criminal record clearance, health screening, and TB clearance if required
- maintain certifications such as First Aid if applicable
Job Qualifications
- Must be 18 years of age or older
- ability to work independently with minimal supervision
- excellent verbal and written communication skills in English
- ability to work collaboratively in a team environment
- strong organizational and problem-solving abilities
- exceptional customer service and public relations skills
- proficiency or experience with computer use and relevant software applications preferred
- experience or ability to use a multi-line telephone system
- ability to maintain confidentiality of business and operational information
- ability to handle emergency situations calmly and effectively
- basic certifications such as First Aid may be required to comply with state regulations
Job Duties
- Staff the reception desk continuously during assigned period
- arrange coverage of reception desk during break and lunch periods
- graciously greet all visitors and politely assist them as necessary
- politely assist residents and guests or contact appropriate employee for assistance
- maintain detailed resident and guest register, daily communication log entry, and complete daily checklist log
- notify staff if resident is being taken out of the building and monitor front door for proper supervision, especially in memory care communities
- maintain a clean and safe workspace, community entrance, lobby, and hydration station
- prepare refreshments and pour coffee during mealtimes as needed
- sort and direct mail to managers, residents, or forward to family
- help organize guest meal counts and record coupons or payment from residents in independent living communities
- promptly and courteously answer telephone calls, directing incoming communications
- monitor fax machine and direct incoming communications
- monitor and respond to resident call and exit alarm systems and handle emergency procedures
- perform clerical duties as directed
- notify Maintenance Department of community or resident maintenance requests and perform maintenance duties as necessary
- maintain inventory control for office supplies and notify manager of needs
- perform simple, routine maintenance of office equipment
- represent the community professionally and courteously
- perform other duties as assigned by Supervisor
Job Qualifications
Experience
No experience required
Job Location
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