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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Job Description
Textron Aviation, a global leader in private aviation, has been shaping the journey of flight for nearly ninety years through its iconic and beloved Cessna and Beechcraft brands. Known for its passion for aviation, Textron Aviation empowers people by providing them with the freedom of flight. The company stands out not only for its rich legacy but also for its innovative approach to private aviation, offering endless opportunities for employees to explore new fields, expand skills and knowledge, and build rewarding careers. Textron Aviation is dedicated to employee success, providing a comprehensive total rewards package that includes competitive pay and... Show More
Job Requirements
- High school diploma or equivalent certificate or bronze level WorkKeys certification
- Minimum 1-year experience in customer experience or relative administrative experience
- Ability to obtain and maintain an airport security badge if applicable
- Strong communication skills in written and verbal form
- Ability to operate a multiline telephone
- Ability to maintain a professional demeanor
- Listening skills and interpersonal skills
Job Qualifications
- High school diploma or equivalent certificate or bronze level WorkKeys certification
- Minimum 1-year experience in customer experience or related administrative experience
- Strong communication skills in written and verbal form
- Ability to operate a multiline telephone
- Ability to maintain a professional demeanor
- Good listening and interpersonal skills
Job Duties
- Maintain a clean, organized, and presentable customer business center
- Coordinate customer needs and requests to ensure excellent service
- Follow proper phone procedures and keep the refreshment area stocked
- Greet customers warmly and provide assigned workspaces and internet access
- Assist with reservations and offer information on local attractions, restaurants, and events
- Oversee visitor sign-ins, badges, courtesy car usage, and track flights
- Maintain customer data in Salesforce, update visitor logs, process purchase orders, and handle payments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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