Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $17.50
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Flexible Schedule
Professional Development
Employee Discounts
Job Description
The hiring establishment is a community-focused organization dedicated to providing exceptional service and support to its residents and visitors. This establishment operates as a welcoming and professionally managed community center aimed at fostering a positive living environment, particularly catering to elderly residents. It is staffed by a team of dedicated professionals who prioritize safety, comfort, and satisfaction of those they serve, ensuring the community thrives through quality care and attention to individual needs. Known for its commitment to excellence, the community center operates with a disciplined yet compassionate approach, balancing professionalism with personal care in all interactions.
The role... Show More
The role... Show More
Job Requirements
- high school diploma or equivalent (GED)
- at least one year of related work experience in customer service
- ability to read and write, follow written and oral instructions and communicate effectively in English
- ability to work with the elderly in a courteous and friendly manner, demonstrating patience and compassion
- ability to perform duties with consideration for residents’ rights at all times and demonstrate integrity and discretion in the care of residents and in handling their health information
- excellent interpersonal, organizational, and time-management skills
- attention to detail and ability to multi-task
- computer literate (MS Word, Excel, PowerPoint, etc.)
- punctual and flexible
Job Qualifications
- high school diploma or equivalent (GED)
- at least one year of related work experience in customer service
- ability to read and write, follow written and oral instructions and communicate effectively in English
- ability to work with the elderly in a courteous and friendly manner, demonstrating patience and compassion
- ability to perform duties with consideration for residents’ rights at all times and demonstrate integrity and discretion in the care of residents and in handling their health information
- excellent interpersonal, organizational, and time-management skills
- attention to detail and ability to multi-task
- computer literate (MS Word, Excel, PowerPoint, etc.)
- punctual and flexible
Job Duties
- greet and assist residents and visitors in a polished, professional, discrete manner
- manage the front desk sign-in and out process for visitors and vendors
- handle and direct incoming phone calls
- inform residents or staff of the arrival of guests, packages, and flowers
- accommodate resident requests for assistance referring to other staff as necessary
- provide marketing information to visitors
- assist Lifestyles Department with program and event reservations, collect program and event fees, maintain accurate records
- maintain and regularly update database of resident general information and update and distribute resident phone list
- handle other clerical duties as assigned
- support other departments as needed to ensure high quality resident service
- demonstrate positive resident relations and community’s quality care and service standards to residents, families, and guests
- maintain positive, cheerful attitude at all times
- perform other duties as assigned
- attend in-service classes and staff meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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