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Concierge Weekend

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

competitive salary
401k
Paid Time Off
Tuition Reimbursement

Job Description

Vineyard Bluffton is a premier senior living community located in Bluffton, South Carolina, dedicated to providing a welcoming, compassionate, and customer-focused environment for its residents and guests. As a respected establishment in the senior care industry, Vineyard Bluffton is committed to delivering exceptional service and fostering a community where character, compassion, commitment, communication, and consistency are the core values. The community specializes in offering a range of living options tailored to meet the needs of seniors, including assisted living and memory care services, ensuring a nurturing and supportive environment for all residents. With its picturesque location and a focus on... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • Less than one year related experience or training
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Ability to deal with problems involving a few concrete variables in standardized situations
  • Knowledge of Microsoft Office Suite

Job Qualifications

  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Ability to deal with problems involving a few concrete variables in standardized situations
  • Knowledge of Microsoft Office Suite
  • High school diploma or general education degree (GED)
  • Less than one year related experience or training
  • Equivalent combination of education and experience

Job Duties

  • Speaks to and interacts with residents, families, and visitors while showing empathy, kindness, compassion, and respect
  • Answers phone with a welcoming and inviting attitude, and always responds courteously
  • Assists in scheduling new hires for review and completion of new hire paperwork
  • Assists the Business Office Manager when needed
  • Receives and routes incoming and outgoing mail when needed
  • Types all correspondence as requested
  • Responds promptly and courteously to resident's request for assistance including phone calls and requests from family members and visitors
  • Greets families and visitors, ascertains the nature of their business and introduces to the appropriate department head
  • Answers questions to prospects regarding the community in the absence of the Sales Director
  • Communicates effectively in a language that each resident is capable of understanding
  • Ensures residents and/or responsible parties sign residents out when they leave the community
  • Follows written and verbal instructions
  • Practices good body mechanics and safe working habits
  • Observes and reports safety hazards immediately to supervisor
  • Demonstrates an ability to know each resident and family member by addressing by name
  • Knows, understands, and follows established policies and procedures in emergency situations
  • Works as a team player with other associates and management in accomplishing work assignments
  • Demonstrates a positive and respectful attitude about work issues, policies, and procedures
  • Demonstrates a positive and respectful attitude with residents, families, visitors, associates, and management
  • Complies with attendance and call off policy
  • Attends and/or participates in trainings, in-service meetings, and mandatory meetings
  • Wears clean and appropriate dress per established dress code policy
  • Refrains from discussing resident care issues with families and visitors, and refers all inquiries to immediate supervisor
  • Knows, understands, and follows HIPAA regulations
  • Assists with the training of new employees when required
  • Takes initiative in work, seeks out additional information, and offers solutions/suggestions
  • Takes on special projects or assignments outside of regular duties
  • Provides a variety of housekeeping and/or laundry duties in maintaining the community in an orderly, clean, and sanitary condition
  • Serves and assist residents in the dining room at breakfast, lunch, and dinner if needed
  • Performs all other reasonable duties as assigned or as requested

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.