Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Medical
Dental
Vision
Disability insurance
Life insurance
Paid Time Off
onsite housing discount
401(k) with Company Match
Paid parental leave
Employee assistance program
Job Description
Greystar is a leading global real estate platform that offers comprehensive expertise in property management, investment management, development, and construction services specifically focused on institutional-quality rental housing. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has grown to become the largest operator of apartments in the United States, managing over 1,000,000 units or beds worldwide. The company operates in more than 250 markets globally with offices spread across North America, Europe, South America, and the Asia-Pacific region. It boasts nearly $79 billion in assets under management, which includes over $35 billion in development assets and... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or property management preferred
- Ability to stand, walk, and/or sit for extended periods
- Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas
- Ability to work indoors and outdoors in various weather conditions including rain, snow, heat, hail, wind, and sleet
- Ability to push, pull, lift, carry, or maneuver weights up to 25 pounds independently and up to 50 pounds with assistance
- Willingness to travel occasionally and work flexible hours including evenings, weekends, and holidays
- Must be able to respond to on-call duties as needed
Job Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to multitask and handle high-volume environments
- Basic computer proficiency including Microsoft Office and property management software
- Customer service experience preferred
- Knowledge of local community and amenities
- Ability to handle physical demands of the job
- Strong organizational skills and attention to detail
Job Duties
- Greet prospects and residents as they enter the office or leasing area and ensure their comfort while they wait to speak with a team member
- Answer phone calls, route all calls to the appropriate team member for assistance, and assist with completed service request callbacks as necessary
- Maintain the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manage and coordinate the loading dock and/or elevator schedule for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition prior to leasing office opening each morning
- Manage all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning services, and/or other community-provided services
- Assist the community team with scheduling, planning, and organizing resident activities and programs
- Keep detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintain relationships and contacts with concierge vendors
Job Qualifications
Experience
No experience required
Job Location
OysterLink simplifies hospitality hiring.
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