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Oakmont Senior Living

Concierge - Urgently Hiring

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.28 - $19.00
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Work Schedule

Day Shifts
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Benefits

Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance

Job Description

Ivy Park at Santa Monica is a prestigious senior living community nestled within a beautifully landscaped campus that offers an exceptional living experience for seniors. Managed by Oakmont Management Group, a respected leader in the senior living industry, Ivy Park delivers a five-star living environment where quality, comfort, and compassionate care are paramount. The community provides individualized, comprehensive support designed to promote continuing independence while nurturing meaningful relationships between residents, families, and staff. Oakmont Management Group manages multiple communities across California, Hawaii, and Nevada, offering significant opportunities for career growth, relocation, and professional development.

The Concierge role a... Show More

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or equivalent
  • Prefer two (2) years of experience in a hospitality setting or prior senior living community
  • Excellent customer service skills
  • Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
  • Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
  • Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
  • Willing to comply with COVID-19 related health and safety protocols as required by Oakmont Management Group

Job Qualifications

  • Must be at least 18 years of age
  • High school diploma or equivalent
  • Prefer two (2) years of experience in a hospitality setting or prior senior living community
  • Excellent customer service skills
  • Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
  • Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
  • Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
  • For the health and safety of team members and residents, willingness to comply with COVID-19 related health and safety protocols as required by Oakmont Management Group

Job Duties

  • Provide all residents, guests, and visitors with exceptional customer service
  • Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
  • Monitor the Emergency Alert System and immediately respond to every call
  • Effectively manage business center and process incoming and outgoing mail
  • Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
  • Encourage teamwork through cooperative interactions with co-workers and other departments

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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