Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) with Company Match
Job Description
Greystar is a leading global real estate platform and the largest operator of apartments in the United States. Founded in 1993 by Bob Faith, the company is headquartered in Charleston, South Carolina, and manages and operates over $300 billion of real estate assets across more than 250 markets worldwide. Greystar’s comprehensive expertise spans property management, investment management, development, and construction services, all concentrated in institutional-quality rental housing. With more than one million units and beds under management, Greystar continues to set industry standards in service and operational excellence. The organization maintains offices across North America, Europe, South America, and the... Show More
Job Requirements
- 1-2 years of related experience including customer service and multifamily housing experience
- Availability to work weekends and flexible schedules including evenings and holidays
- Ability to stand, walk, and sit for extended periods
- Capability to lift and carry up to 25 pounds independently and up to 50 pounds with assistance
- Ability to work in various weather conditions
- Willingness to travel occasionally to assist other properties and attend trainings
- Ability to handle call duties during off-hours
Job Qualifications
- High school diploma or equivalent
- 1-2 years of related customer service experience preferably in multifamily housing
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Proficiency with scheduling and tracking systems
- Knowledge of local community resources and services
- Ability to work weekends and flexible hours
Job Duties
- Greet prospects and residents as they enter the office or leasing area and ensure their comfort while waiting
- Answer phone calls and route to appropriate team members while assisting with service request callbacks
- Maintain guest suite schedules to ensure cleanliness and proper payment and coordinate loading dock and elevator schedules for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition prior to office opening
- Manage all package deliveries by documenting arrival and notifying residents within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning, and other services provided by the community
- Assist community team with scheduling, planning, and organizing resident activities and programs
- Keep detailed information on local restaurants, shops, delivery places, and maintain vendor contacts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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