Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) plan with Company Match
Job Description
Greystar is a leading, fully integrated global real estate platform specializing in property management, investment management, development, and construction services with a primary focus on institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar operates and manages over $300 billion worth of real estate assets across more than 250 markets worldwide, including offices in North America, Europe, South America, and the Asia-Pacific region. As the largest operator of apartments in the United States, Greystar manages over 1,000,000 units or beds globally, underscoring its dominant presence and expertise within the multifamily housing sector. The company maintains nearly $79 billion in assets... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of related experience in customer service and multi-family housing
- Ability to stand, walk, and/or sit for extended periods
- Capability to lift, carry or maneuver weights up to 25 pounds independently and 50 pounds with assistance
- Availability to work flexible schedules including evenings, weekends and holidays
- Ability to work both inside and outside in all weather conditions
- Willingness to travel occasionally for training or business needs
Job Qualifications
- 1-2 years of related experience in customer service and multi-family housing
- Strong communication and interpersonal skills
- Ability to manage multiple tasks simultaneously
- Basic computer skills including proficiency in Microsoft Office
- Ability to work weekends and flexible hours
- Strong organizational skills
- Experience with resident or customer relations preferred
Job Duties
- Greets prospects and residents as they enter the office or leasing area and ensure the comforts of prospects and visitors while they wait to speak with a team member
- Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary
- Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs
- Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning
- Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
- Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community
- Assists the community team with scheduling, planning and organizing resident activities and programs
- Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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