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Greystar Worldwide, LLC

Concierge - Thea at Metropolis

Garden Grove, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $23.00 - $25.00
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Work Schedule

Flexible
On-call
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k)

Job Description

Greystar is a leading, fully integrated global real estate platform that specializes in property management, investment management, development, and construction services focused on institutional-quality rental housing. Established in 1993 and headquartered in Charleston, South Carolina, Greystar has grown to become the largest operator of apartments in the United States, managing over one million units and beds worldwide. With a presence in over 250 markets across North America, Europe, South America, and the Asia-Pacific region, the company manages and operates more than $300 billion in real estate assets globally. Greystar's extensive portfolio includes nearly $79 billion in assets under management, consisting... Show More

Job Requirements

  • One to two years of related experience
  • Experience in customer service and multifamily property environments
  • Ability to stand, walk, and/or sit for extended periods
  • Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas
  • Ability to work in all weather conditions
  • Ability to push, pull, lift, or carry weights up to 25 pounds independently and up to 50 pounds with assistance
  • Ability to work flexible schedules including evenings, weekends, and holidays
  • Weekend availability required

Job Qualifications

  • One to two years of related experience in customer service or multifamily property management
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks efficiently
  • Proficient in phone handling and office coordination
  • Experience with scheduling and event planning
  • Knowledge of local area amenities and resources
  • Ability to work independently and as part of a team
  • Weekend availability required

Job Duties

  • Greet prospects and residents as they enter the office/leasing area
  • Ensure comfort of prospects and visitors while waiting
  • Answer phone calls and route them to appropriate team members
  • Assist with completed service request call backs
  • Maintain guest suite schedule ensuring payment and cleanliness
  • Manage and coordinate loading dock and elevator schedules for move-ins and move-outs
  • Ensure clubhouse amenities are in tour condition prior to leasing office opening
  • Manage all package deliveries including documenting arrival and notifying residents within 24 hours
  • Maintain tracking logs for equipment rentals, dry cleaning services, and other community services
  • Assist community team with scheduling, planning, and organizing resident activities and programs
  • Keep detailed information on local area restaurants, shops, delivery places, and concierge vendors
  • Maintain relationships and contacts with concierge vendors

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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