Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $24.00
Work Schedule
Flexible
On-call
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Housing discount
Cell Phone Allowance
bonus program
401(k) Plan
Paid parental leave
Employee assistance program
Job Description
Greystar is a leading, fully integrated global real estate platform specializing in property management, investment management, development, and construction services with a focus on institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar has established itself as the largest operator of apartments in the United States, managing over 1,000,000 units and beds across more than 250 markets worldwide. The company operates with a vast network of offices across North America, Europe, South America, and the Asia-Pacific region, managing and operating over $300 billion of real estate. Greystar's impressive portfolio includes nearly $79 billion of assets under management, encompassing over $35... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or concierge role preferred
- ability to stand, walk, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas
- ability to work inside and outside in all weather conditions
- ability to push, pull, lift, carry, or maneuver weights of up to 25 pounds independently and 50 pounds with assistance
- ability to work a flexible schedule including evenings, weekends, and holidays
- rare or regular travel may be required
Job Qualifications
- Excellent customer service skills
- professionalism in dress and communication
- strong organizational skills with high attention to detail
- knowledge about the neighborhood to assist residents and guests
- proficiency in using computers, internet, and basic software
Job Duties
- Greet prospects and residents as they enter the office and ensure the comforts of prospects and visitors while they wait to speak with a team member
- answer phone calls and route all calls to the appropriate team member
- maintain the guest suite schedule to ensure proper payment and cleanliness upon guest arrival
- ensure clubhouse amenities are in tour condition prior to leasing office opening each morning
- keep detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintain relationships and contacts with concierge vendors
- manage all package deliveries by documenting arrival information and notifying residents within 24 hours
- assist community team with scheduling, planning and organizing resident activities and programs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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