Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.75 - $22.75
Work Schedule
Flexible
On-call
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) with Company Match
Paid parental leave
Cell Phone Allowance
monthly bonus incentives
Housing discount
Job Description
Greystar is a globally recognized leader in the real estate industry, specializing in property management, investment management, development, and construction services for institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar operates with a vast global presence, managing and operating over 300 billion dollars in real estate assets across more than 250 markets worldwide. With offices strategically located throughout North America, Europe, South America, and the Asia-Pacific region, Greystar stands as the largest operator of apartment communities in the United States, overseeing more than one million units globally. Founded in 1993 by Bob Faith, Greystar has built a reputation for... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service or related field
- Ability to stand, walk, or sit for extended periods
- Ability to lift up to 25 pounds independently and 50 pounds with assistance
- Ability to work a flexible schedule including evenings, weekends, and holidays
- Proficiency with computers and basic software
- Knowledge of local area and community resources
Job Qualifications
- High school diploma or equivalent
- Proven experience in customer service or concierge roles
- Strong organizational and communication skills
- Proficiency in computer use and basic software applications
- Knowledge of the local neighborhood and resources
- Ability to work flexible schedules including evenings, weekends, and holidays
- Professional appearance and communication skills
Job Duties
- Greets prospects and residents as they enter the office or leasing area and ensure the comfort of prospects and visitors while they wait to speak with a team member
- Answers phone calls and routes all calls to the appropriate team member for assistance
- Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages the loading dock and elevator schedules for move-ins and move-outs
- Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning
- Manages all package deliveries by documenting arrival information and notifying residents within 24 hours
- Maintains tracking logs for equipment rentals, dry cleaning services, and other community services
- Assists the community team with scheduling, planning, and organizing resident activities and programs
- Keeps detailed information on local area restaurants, shops, and delivery places and maintains relationships with concierge vendors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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