Greystar Worldwide, LLC logo

Greystar Worldwide, LLC

Concierge - The Sur

Silver Spring, MD, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $22.00
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Work Schedule

Flexible
On-call
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
paid sabbatical
401(k) with Company Match
Paid parental leave
Employee assistance program
Pet insurance
legal plans
charitable giving program

Job Description

Greystar is a globally recognized leader in the real estate industry, offering comprehensive services that cover property management, investment management, development, and construction. Headquartered in Charleston, South Carolina, Greystar operates on a grand scale, managing over 1,000,000 apartment units and beds worldwide, making it the largest apartment operator in the United States. With more than $300 billion in real estate assets under management across over 250 global markets, the company boasts a robust presence in North America, Europe, South America, and the Asia-Pacific region. Since its establishment by Bob Faith in 1993, Greystar has consistently pursued excellence in the residential... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Ability to stand, walk, and sit for extended periods
  • Ability to lift or maneuver weights up to 25 pounds independently and up to 50 pounds with assistance
  • Ability to work in various weather conditions
  • Flexible work schedule including evenings, weekends, and holidays
  • Authorization to work in the United States

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a concierge, customer service, or hospitality role preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Knowledge of local area amenities and resources beneficial
  • Proficiency with basic office technology and scheduling systems
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Physical ability to perform required tasks including lifting and standing for extended periods

Job Duties

  • Greet prospects and residents as they enter the office/leasing area
  • Ensure the comfort of prospects and visitors while they wait
  • Answer phone calls and route to appropriate team members
  • Assist with completed service request callbacks
  • Maintain guest suite scheduling and ensure cleanliness upon guest arrival
  • Manage and coordinate loading dock and elevator schedules for move-ins and move-outs
  • Ensure clubhouse amenities are in tour condition before office opening
  • Manage all package deliveries, documenting arrival and notifying residents within 24 hours
  • Maintain tracking logs for equipment rentals, dry cleaning services, and other community services
  • Assist community team with scheduling, planning, and organizing resident activities and programs
  • Keep detailed information on local restaurants, shops, delivery services, and maintain relationships with concierge vendors

Job Qualifications

Experience

No experience required

Job Location

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