kiawah

Concierge - The Sanctuary

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

exclusive discounts
employee meal program
Employee trainings and appreciation events
Recognition awards and incentive events
Leadership and career development
Bi-annual wellness fair
Free parking
Medical insurance
Dental Insurance
Vision Insurance
short term disability
long term disability
Life insurance
Vacation pay
401k

Job Description

Kiawah Island Golf Resort is a premier luxury resort destination located near Charleston, South Carolina, renowned for its exceptional golf and beach vacation experiences. The resort delivers Five-Star accommodations, world-class amenities, and a variety of award-winning recreational activities set amidst stunning natural landscapes. Guests enjoy access to some of the most respected golf courses in the nation, alongside a rich Southern hospitality tradition that permeates every aspect of the resort’s services. Known for its dedication to excellence and quality, Kiawah Island Golf Resort upholds the highest standards of guest care by continually investing in its staff and resort facilities to... Show More

Job Requirements

  • High school education required
  • Minimum 1-year experience as concierge or customer service related position
  • Strong typing skills
  • Proficiency with Microsoft Word, Excel, and Outlook
  • Ability to work independently and in a team environment
  • Excellent communication skills in English verbal and written
  • Ability to pass a background check

Job Qualifications

  • High school education required, college degree preferred
  • Minimum of 1-year experience as a concierge or related customer service position
  • Strong typing skills
  • Proficiency with Microsoft Word, Excel, and Outlook
  • Excellent verbal and written communication skills in English
  • Ability to work independently and as part of a team
  • Ability to pass a background check

Job Duties

  • Provide guests with information and personalized recommendations about hotel facilities, local restaurants, and attractions
  • Pre-call guests 7-10 days before arrival to assist with planning their stay
  • Apply patience, tact, understanding, and resourcefulness in guest interactions
  • Arrange amenities for VIP guests and special occasions
  • Assist guests with transportation and babysitting arrangements
  • Provide clear directions to local and area destinations
  • Handle guest requests such as shipping, printing, facsimiles, and floral delivery
  • Adhere to Forbes Travel Guide Five Star and AAA Five Diamond service standards
  • Uphold the resort's core values, policies, and procedures
  • Perform other duties as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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