Concierge - The Residence at Selleck's Woods

Bridgeport, CT, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $21.00

Work Schedule

Day Shifts

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401k

Paid Time Off

Holiday pay

Tuition Reimbursement

Job Description

LCB Senior Living is a reputable provider of senior care communities, known for fostering a supportive and engaging environment for its residents. The Residence at Selleck's Woods, located in Darien, CT, is one of LCB Senior Living's premier communities, offering both comfort and luxury tailored to the needs of older adults. This community places a strong emphasis on personalized care and a vibrant lifestyle, ensuring residents feel valued and well-cared for in a warm, welcoming atmosphere.

LCB Senior Living operates as a leader in the senior living industry, blending compassionate care with innovative services across its communities. They prioriti... Show More

Job Requirements

High school diploma or GED preferred
Six months to one year prior reception experience in an office environment
Ability to handle emergency situations calmly
Must be able to lift at least 15 lbs and carry objects
Must be able to push and pull carts
Must be able to continuously walk, sit, and stand
Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height
Must use good body mechanics
Must be able to type and use a computer

Job Qualifications

Must have knowledge of basic telephone reception systems and techniques
Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
Provide clerical support and represent the residence in a professional manner
Ability to respond calmly to emergency situations
Ability to communicate in English both orally and in writing
Focused and dedicated to provide excellent customer service
A high school diploma or GED is preferred
Six months to one-year prior reception experience in an office environment
Typing or word processing experience is preferred

Job Duties

Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
Have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
Perform all duties and responsibilities with a positive attitude
Welcome residents upon move in and maintain daily contact
Act as the point of reference for residents who need assistance or information and attend to their wishes and requirements
Understand residents needs and provide them with personalized solutions by suggesting activities and services provided by the community
Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
Arrange and accompany as needed to event, excursions, transportation etc. upon request from concierge level residents
Answer the phone and make reservations, take and distribute messages or mail and redirect calls
Work closely with all other department heads as well as provide engagement, apartment management ETC.
Respond to complaints and find the appropriate solution
Ensure the Concierge floor has appropriate look and feel (i.e. Fresh flowers, beverages etc.)

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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