Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $25.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) with Company Match
Paid parental leave
Employee assistance program
Pet insurance
legal plans
Job Description
Greystar is a leading, fully integrated global real estate company specializing in institutional-quality rental housing services. The company offers comprehensive expertise in property management, investment management, development, and construction services. Headquartered in Charleston, South Carolina, Greystar operates and manages a vast portfolio valued at over $300 billion across nearly 250 markets worldwide. With offices located throughout North America, Europe, South America, and the Asia-Pacific region, Greystar holds the distinction of being the largest operator of apartments in the United States, managing over 1,000,000 units or beds globally. Their strong institutional investment management platform comprises nearly $78 billion in assets under... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to communicate effectively both verbally and in writing
- Excellent interpersonal skills
- Ability to manage multiple tasks simultaneously
- Flexibility to work varied shifts including weekends and holidays
- Proficiency with basic computer skills
- Ability to maintain a professional appearance and demeanor at all times
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Familiarity with property management software is a plus
- Knowledge of local area amenities and resources
- Ability to work collaboratively within a team environment
- Detail-oriented with strong organizational skills
Job Duties
- Greets prospects and residents as they enter the office or leasing area, such as ensuring the comforts of prospects and visitors while they wait
- Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary
- Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs
- Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning
- Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
- Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community
- Assists the community team with scheduling, planning and organizing resident activities and programs
- Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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