Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $23.00
Work Schedule
Flexible
On-call
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Retirement Plan
Housing discount
Cell Phone Allowance
bonus incentives
Paid parental leave
Employee assistance program
critical illness insurance
accident insurance
Hospital Indemnity insurance
Pet insurance
legal plans
charitable giving program
Job Description
Greystar is a leading, fully integrated global real estate platform known for its expertise in property management, investment management, development, and construction services that focus on institutional-quality rental housing. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has grown to manage and operate over $300 billion of real estate across more than 250 markets worldwide. The company boasts a presence throughout North America, Europe, South America, and the Asia-Pacific region, making it the largest operator of apartments in the United States. Currently, Greystar oversees more than 1,000,000 units and beds globally. With nearly $79 billion... Show More
Job Requirements
- High school diploma or equivalent
- Ability to stand, walk, and/or sit for extended periods
- Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined spaces
- Ability to work inside and outside in all weather conditions
- Ability to lift/move up to 25 pounds independently and 50 pounds with assistance
- Flexible work schedule including availability for on-call duties
- Excellent communication skills
- Commitment to delivering superior customer service
Job Qualifications
- Excellent customer service and interpersonal skills
- Professional in dress and communication
- Strong organizational skills with high attention to detail
- Knowledge about the neighborhood and local amenities
- Proficiency in using computers, internet, and basic software
- Ability to work flexible hours including evenings, weekends, and holidays
- Prior experience in a concierge or customer-facing role preferred
Job Duties
- Greets prospects and residents as they enter the office/leasing area and ensure the comfort of prospects and visitors while they wait to speak with a team member
- Answers phone calls and routes all calls to the appropriate team member for assistance
- Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs
- Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning
- Manages all package deliveries by documenting arrival information and notifying residents of all packages within 24 hours
- Maintains tracking logs for equipment rentals, dry cleaning services, and other services provided by the community
- Assists the community team with scheduling, planning, and organizing resident activities and programs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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