Greystar Real Estate Partners LLC logo

Concierge - The Hannah

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) with Company Match
Paid parental leave
Employee assistance program
Discounted onsite housing
Paid sabbatical after 10 years

Job Description

Greystar is a leading, fully integrated global real estate platform specializing in property management, investment management, development, and construction services tailored to institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar operates on a vast international scale, managing and operating over $300 billion of real estate assets across more than 250 markets worldwide. With offices strategically placed throughout North America, Europe, South America, and the Asia-Pacific region, Greystar stands as the largest operator of apartments in the United States, overseeing more than 1,000,000 units and beds globally. The company manages nearly $79 billion in assets under management, including an impressive... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in customer service or related field preferred
  • ability to respond to resident inquiries promptly
  • reliable and punctual work ethic
  • excellent verbal and written communication skills
  • capability to manage entry and exit logistics for residents
  • ability to maintain accurate records and schedules

Job Qualifications

  • High school diploma or equivalent
  • previous experience in customer service or property management preferred
  • strong communication and interpersonal skills
  • ability to multitask and handle a busy work environment
  • familiarity with community amenities and local resources
  • proficiency in basic computer applications
  • teamwork and organizational skills

Job Duties

  • Greet prospects and residents as they enter the office or leasing area and ensure their comfort while they wait
  • answer phone calls, route all calls to the appropriate team member, and assist with completed service request callbacks
  • maintain the guest suite schedule to ensure proper payment and cleanliness upon guest arrival, and manage the loading dock and elevator schedule for move-ins and move-outs
  • ensure clubhouse amenities are in tour condition prior to office opening each morning
  • manage all package deliveries by documenting arrival information and notifying residents within 24 hours
  • maintain tracking logs for equipment rentals, dry cleaning services, and other community services
  • assist the community team with scheduling, planning, and organizing resident activities and programs
  • keep detailed information on local restaurants, shops, delivery places, and maintain relationships with concierge vendors

Job Qualifications

Experience

No experience required

Job Location

OysterLink is built for hospitality recruitment.

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