Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) Plan
Paid parental leave
Employee assistance program
Housing discount
paid sabbatical
Job Description
Greystar is a leading, fully integrated global real estate platform with expertise in property management, investment management, development, and construction services, primarily focusing on institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates a massive portfolio valued at over $300 billion in more than 250 markets worldwide, supported by offices spanning North America, Europe, South America, and the Asia-Pacific region. As the largest apartment operator in the United States, Greystar manages over one million units and beds globally, making it a dominant force in the rental residential real estate market. Founded in 1993 by Bob Faith, the... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or hospitality
- Excellent communication skills
- Ability to handle multiple tasks simultaneously
- Basic computer skills
- Knowledge of local area resources
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Prior experience in a customer service or hospitality role preferred
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Familiarity with property management or real estate industry preferred
- Proficient in using phone systems and computer software
- Knowledge of local area amenities and services
- Ability to work flexible hours including weekends and holidays
Job Duties
- Greet prospects and residents as they enter the office or leasing area, ensure the comfort of prospects and visitors while they wait to speak with a team member
- Answer phone calls, route all calls to the appropriate team member for assistance, assist with completed service request call backs as necessary
- Maintain the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manage and coordinate the loading dock and elevator schedule for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition prior to leasing office opening each morning
- Manage all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning services, and other services provided by the community
- Assist the community team with scheduling, planning and organizing resident activities and programs
- Keep detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintain relationships and contacts with concierge vendors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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