Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.00
Work Schedule
Flexible
On-call
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) Plan
Job Description
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services focused on institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar has established itself as a powerhouse in the apartment management industry, overseeing more than $300 billion of real estate assets across over 250 markets worldwide. With a presence spanning North America, Europe, South America, and the Asia-Pacific region, Greystar is recognized as the largest operator of apartments in the United States, managing over 1,000,000 units and beds globally. The company’s foundation is built on delivering world-class service in... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in concierge, hospitality, or customer service roles preferred
- Ability to stand, walk, bend, stoop, climb ladders, reach, carry objects up to 25 pounds independently and 50 pounds with assistance
- Ability to work indoors and outdoors in various weather conditions
- Ability to work flexible hours including evenings, weekends, and holidays
- Must be able to take calls during off-hours
- Reliable transportation if required for travel to other properties or meetings
Job Qualifications
- High school diploma or equivalent
- Experience in customer service or hospitality
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Knowledge of local area amenities and resources preferred
- Basic computer skills
- Ability to work flexible schedules including evenings, weekends, and holidays
Job Duties
- Greet prospects and residents as they enter the office leasing area and ensure their comfort while they wait to speak with a team member
- Answer phone calls, route calls to appropriate team members, and assist with service request callbacks as necessary
- Maintain guest suite schedule to ensure proper payment and cleanliness upon guest arrival and coordinate loading dock and elevator schedules for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition before leasing office opening each morning
- Manage all package deliveries by documenting arrival information and notifying residents within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning services, and other community-provided services
- Assist community team with scheduling, planning, and organizing resident activities and programs
- Keep updated information on local restaurants, shops, delivery places, and maintain relationships with concierge vendors
Job Qualifications
Experience
No experience required
Job Location
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