Concierge - The Fitzgerald

Baltimore, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Exact $16.50

Work Schedule

Fixed Shifts

Benefits

401(k) with Company Match

competitive salary

Professional development support

Paid Time Off

Health Insurance

employee recognition programs

Job Description

WPM is one of the region's premier real estate management companies, known for its dedication to professionalism and excellence. As an Accredited Management Organization®, WPM has built a reputation for trustworthy and effective property management services, consistently meeting and exceeding industry standards. WPM invests heavily in ongoing training and encourages continuing education and certification opportunities for all associates, demonstrating their commitment to professional growth and development. This culture of nurturing talent and expertise has earned WPM a Top Workplace award from its Associates year after year, highlighting their positive work environment and employee satisfaction.

Operating primarily in residential property ma... Show More

Job Requirements

High school diploma or equivalent
2 - 3 years' prior customer service experience
Intermediate proficiency with Microsoft Word, Microsoft Excel, and Microsoft Outlook
Excellent communication skills
Ability to work effectively in teams and independently
Ability to manage priorities and multi-task
Ability to engage others and cultivate positive relationships
Ability to lift 30-50lbs

Job Qualifications

2 - 3 years' prior customer service experience
High School Diploma or Equivalent
Intermediate proficiency with Microsoft Word, Microsoft Excel, and Microsoft Outlook
Excellent communication skills
Ability to work effectively in teams as well as independently
Ability to manage priorities and multi-task
Ability to engage others and cultivate positive relationships

Job Duties

Creating and fostering a welcoming environment for all residents and guests
Interacting with residents and developing a quick understanding of their needs and actions required to promote positive response
Assisting with incoming mail and packages including sorting and distributing
Coordinating and handling parking passes designated to the building
Answering telephones and responding to routine inquiries and directing calls as appropriate
Reviewing and following up with maintenance requests to confirm resident satisfaction
Providing backup as needed to other team members including occasional tours of the premises
Modeling the company's core values for clients and other associates
Performing other duties as assigned within reason and relevance to the job

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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