Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $28.84 - $34.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive hourly wage
comprehensive training
Mentoring opportunities
dynamic work environment
Respectful company culture
employee empowerment
opportunities for professional growth
Job Description
Berkshire Place is a prestigious luxury hotel located in the vibrant heart of Midtown Manhattan, New York City. Renowned for offering sophistication paired with the comfort of an Upper East Side residence, this distinguished establishment merges contemporary decor with modern technology to create an inviting atmosphere that caters to both business and leisure travelers. Positioned just steps away from iconic landmarks such as Fifth Avenue Shopping, St. Patrick's Cathedral, Rockefeller Center, Central Park, and the famed Broadway Theatres, the Omni Berkshire Place offers its guests an unmatched experience of luxury and convenience in one of the world’s most bustling urban... Show More
Job Requirements
- Previous luxury hotel experience is required
- must be able to work a flexible schedule and willingness to work nights, weekends, and holidays
- ability to stand for the entire scheduled shift
- customer service oriented
- ability to multi-task
- detail orientation
- excellent organizational skills
- knowledge of the surrounding area and all of its attractions
- knowledge of Property Management Systems and related computer programs
- strong knowledge of Microsoft Office software
Job Qualifications
- Previous luxury hotel experience
- customer service orientation
- ability to multi-task
- detail orientation
- excellent organizational skills
- knowledge of the surrounding area and attractions
- knowledge of Property Management Systems
- strong knowledge of Microsoft Office software
Job Duties
- Arrange bookings and reconfirmation of airline tickets
- be fully acquainted with different points of interests
- assist in arranging restaurant reservations and limousines
- ensure delivery of parcels, mail, special deliveries to guest rooms
- maintain lobby cleanliness and tidiness with housekeeping
- accept special duties as required by management
- set up amenities for guests celebrating special occasions
- set up special packages including pre-calls from concierge and specialized amenities
- interact with other departments to satisfy guest's needs
- speak with guests in a friendly, warm manner making them feel welcome
- proactively seek ways to improve hotel experience
- handle special requests such as flowers, telegrams, rental cars, forwarding luggage, private cars
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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