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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $18.17 - $21.35
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
Paid holidays
Tuition Assistance
Employee assistance program
Legal protection plans
Team member discounts
Career growth opportunities
Job Description
Westminster-Canterbury on Chesapeake Bay is a distinguished not-for-profit and faith-based Life Plan Community established in 1982. Located along the scenic southern shore of Chesapeake Bay in Virginia Beach, VA, the community boasts a resort-style campus that offers a vibrant and enriching environment for its residents and staff. This well-established community thrives on a culture rooted in service, joy, and well-being, reflecting its core mission: Enriching lives through the power of purpose, belonging, and wellness. Westminster-Canterbury values respect for every individual, passionate commitment to their work, and professionalism in all aspects of service delivery.
The Part-Time Concierge Team Member ... Show More
The Part-Time Concierge Team Member ... Show More
Job Requirements
- High school graduate or equivalent
- Minimum 1 year experience in customer service, concierge, or retail sales
- Ability to work evenings, weekends, and holidays
- Experience in retail
- Administrative experience
- Proficient in Microsoft and Google applications
- Neat, clean, and professional appearance
- Flu-vaccinated
Job Qualifications
- High school graduate or equivalent
- One year experience in customer service, concierge service, or retail sales
- Experience in retail settings
- Administrative experience
- Proficiency in Microsoft and Google applications
- Neat, clean, and professional appearance
- Flu-vaccinated
- Preferred experience with POS systems and cash handling
- Preferred COVID-19 vaccination
Job Duties
- Open Courtesy and Hoy Center desks including automatic doors and daily event recording
- Maintain and input resident LOAs in Google spreadsheet and EMR
- Monitor daily events, scheduled trips, and new employee onboarding at reception desks
- Handle POS system opening, closing, daily accounting, and resident banking transactions
- Report housekeeping, maintenance, and IT issues using WorxHub and HelpDesk tickets
- Manage merchandise inventory and communicate supply needs to supervisor
- Process incoming and outgoing mail and packages
- Take and process reservations for guest rooms, cot reservations, and other services
- Assist with Concierge services as requested
- Support projects like resident photo albums, dining comment cards, monthly addendum, and resident directory
- Provide administrative support to Hoy Healthcare Center Administrator
- Manage discharge notifications and schedules
- Order office supplies and maintain resident care plan schedules
- Perform additional duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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