Westminster-Canterbury on Chesapeake Bay logo

Concierge Team Member (P/T)

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
Tuition Assistance
Employee assistance program
Legal protection plans
Team member discounts
Career growth opportunities

Job Description

Westminster-Canterbury on Chesapeake Bay is a distinguished not-for-profit, faith-based Life Plan Community founded in 1982. Nestled along the southern shore of Chesapeake Bay, this community offers a scenic, resort-style campus that fosters a vibrant environment for its residents and staff. The organization is deeply committed to enriching lives through the power of purpose, belonging, and wellness. Their core values emphasize respect for every individual, passion for their work, and professionalism in all actions. These values create a nurturing atmosphere where both residents and employees can thrive. The community is recognized for its dedication to providing exceptional living experiences, blending compassionate... Show More

Job Requirements

  • High school diploma or GED
  • Proficiency in Microsoft Office and Google applications
  • Basic math and counting skills
  • Flu-vaccinated
  • Ability to lift up to 25 pounds
  • Capable of standing for extended periods
  • Able to walk and climb stairs as part of daily tasks

Job Qualifications

  • High school diploma or GED
  • Proficiency in Microsoft Office and Google applications
  • Basic math and counting skills
  • Experience with POS systems and cash handling preferred
  • At least one year of experience in customer service, concierge service, or retail sales preferred
  • Flu-vaccinated

Job Duties

  • Desk operations including opening Courtesy Desk and The Hoy Healthcare Welcome Center daily activities
  • Maintain and input resident leave of absence information using Google forms and PointClickCare
  • Provide event and trip information to team members sourced from internal calendars and the Hub
  • Operate the POS system, perform daily accounting and deposits at Starfish Pointe
  • Assist residents in reporting housekeeping, maintenance, or IT issues by creating tickets in WorxHub and the onsite Helpdesk
  • Support retail duties including maintaining and pricing merchandise
  • Process incoming and outgoing mail and packages
  • Manage guest room reservations and dry cleaning services
  • Provide personalized concierge services as requested
  • Assist with special projects and ensure HIPAA compliance

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location