Concierge Team Member

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $11.50
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Work Schedule

Day Shifts
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Benefits

Starting hourly rate of $11.50 per hour
$2.00 per hour pay differential for weekday help and prior experience pay
professional development program
in-house discounts
Employee assistance program
Complimentary admission for employees and family

Job Description

Tanganyika Wildlife Park is a premier wildlife and conservation experience located in a natural setting that goes beyond the traditional zoo concept. At Tanganyika, the mission is centered on creating unforgettable encounters with animals that inspire awe and motivate guests to take action in support of conservation. This is a place where passion for wildlife meets education and engagement, emphasizing conservation one person at a time. By crafting unique interactive experiences, Tanganyika aims to elevate awareness about species preservation and empower visitors to become conservation champions for life. The park fosters a culture deeply committed to care for both animals... Show More

Job Requirements

  • High school diploma or equivalent
  • availability to work flexible hours including weekends and holidays
  • reliable and punctual
  • ability to stand for extended periods
  • positive attitude and friendly demeanor
  • willingness to learn and adapt
  • previous experience in customer service or hospitality preferred

Job Qualifications

  • High school diploma or equivalent
  • previous customer service experience preferred
  • excellent communication and interpersonal skills
  • ability to work independently and in a team
  • passion for wildlife and conservation
  • basic computer proficiency
  • upselling and sales experience a plus

Job Duties

  • Guide guests to having their best day at the park
  • work the VIP room to get guests ready for behind the scenes and meet and greet experiences
  • help Ultimate Weekend guests through their Wildly Different Weekend
  • upsell experiences and merchandise
  • be knowledgeable of all season pass memberships
  • assist visitors with questions during their visit to the park
  • be a representative of Tanganyika and its values
  • welcome guests to the park through ticketing and admission
  • interact with guests and ensure they had a great day prior to leaving
  • keep gift shop merchandise tidy and stocked at open, close and throughout the day
  • handle guest's questions in-person and on the phone
  • be a representative of Tanganyika and its values

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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