Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Benefits
competitive pay
Comprehensive benefits package
opportunities for professional growth
Supportive workplace culture
inclusive workplace culture
Job Description
Westminster-Canterbury on Chesapeake Bay is a distinguished community dedicated to enriching the lives of its residents through compassionate care, a vibrant social environment, and comprehensive services. Located in a beautiful setting on the Chesapeake Bay, this establishment offers a welcoming and dynamic atmosphere where residents can enjoy a rich quality of life. The community prides itself on maintaining a supportive environment for both residents and team members, fostering professional growth and inclusivity. As a full-time employer, Westminster-Canterbury on Chesapeake Bay provides competitive pay and a comprehensive benefits package that underscores its commitment to valuing employees and supporting their work-life balance.Show More
Job Requirements
- Must be able to lift up to 25 lbs
- Capable of standing for extended periods of time
- Able to walk and climb stairs as part of daily tasks
- High school graduate or equivalent
- Experience in customer service, concierge service, or retail sales
- Proficiency in Microsoft Office and Google applications
- Experience with POS systems and cash handling
Job Qualifications
- High school graduate or equivalent
- Experience in customer service, concierge service, or retail sales
- Strong customer service skills with some administrative experience
- Excellent verbal and written communication skills
- Ability to multitask effectively
- Proficiency in Microsoft Office and Google applications
- Experience with POS systems and handling cash sales
- Neat, clean, and professional appearance
Job Duties
- Open and manage the Courtesy Desk and The Hoy Healthcare Welcome Center operations daily
- Maintain and input resident Leave of Absence information using designated systems
- Provide team members with daily event and trip information from internal calendars and sources
- Handle opening and closing procedures of the POS system, manage daily accounting and deposits for Starfish Pointe Retail
- Assist residents with reporting housekeeping, maintenance, and IT issues by creating tickets in designated systems
- Maintain and price merchandise at Starfish Pointe Retail in coordination with supervisors
- Process incoming and outgoing mail and packages through the in-house mail system
- Manage guest room reservations and other amenities to ensure smooth guest services
- Handle pickup and delivery of dry cleaning services for residents
- Provide personalized concierge services as requested by residents and team members
- Assist with special projects to support the team and community
- Ensure HIPAA compliance and confidentiality of resident information
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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