Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $29.77
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Local 32 BJ benefits
competitive pay
Paid Time Off
Health Insurance
retirement plans
Employee Assistance Programs
Career development opportunities
Job Description
Related Management Company, a subsidiary of Related Companies, is a premier owner and operator of real estate properties, managing hundreds of buildings across multiple states and Washington, D.C. The company stands out as a leader in the housing industry, specializing in workforce, market-rate, and luxury housing, with a strong commitment to sustainability. Many of its new developments strive for LEED Silver certification or higher, reflecting a dedication to environmental responsibility alongside exceptional property management. Related Management Company focuses on creating thriving communities where innovative design meets top-tier service, powered by an entrepreneurial spirit and a culture that fosters growth, internal... Show More
Job Requirements
- High school diploma or equivalent
- 1-3 years of experience in hospitality, customer service, or luxury properties preferred
- ability to lift up to 50 lbs
- comfort with digital tools such as logging systems, CRM platforms, emails, and MS Office tools
- availability to work Friday through Tuesday with specified shifts
- strong communication and interpersonal skills
- ability to maintain professionalism and emotional intelligence in high-pressure situations
Job Qualifications
- A passion for excellent service and a composed, professional attitude
- experience 1-3 years in hospitality, customer service, or luxury properties is a plus
- comfort using basic digital tools (logging systems, CRM platforms, emails, MS Office tools etc.)
- ability to lift to 50 lbs and stand for long periods
- high school diploma or equivalent
Job Duties
- Greet residents and guests with professionalism and warmth
- announce visitors and manage deliveries with care
- keep the lobby calm, clean, and inviting
- support leasing tours and resident events with a polished front desk presence
- conduct lobby checks for lighting, music, scent, and overall atmosphere
- monitor building camera systems and logs
- track vendor and contractor activity and follow access procedures
- respond to safety or privacy concerns calmly and appropriately
- log and organize packages and deliveries using digital tools
- track service requests and amenity bookings
- support the package room and inventory systems
- manage visitor logs and help maintain accurate resident preferences
- prepare elevators and common areas for scheduled moves
- notify the Resident Manager of unscheduled move-ins/outs
- ensure smooth transitions with clear communication
- welcome prospective residents and alert the leasing team
- share branded materials and collect contact information
- maintain a composed and helpful presence
- offer local tips, help with events, and maintain bulletin boards
- remember and act on resident preferences to personalize service
- be a trusted connector in the community
- follow all emergency procedures and stay calm under pressure
- step in to solve service issues when possible, and escalate as needed
- follow up with residents to ensure satisfaction
- keep the front desk clean and organized
- join daily huddles and team updates
- model professionalism and emotional intelligence
- take on special assignments when asked
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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