Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.66 - $28.82
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Paid Time Off
retirement savings
Disability Coverage
Employee assistance program
Continuing education support
Life insurance
Commuter Benefits
Pet insurance
Chaplain counseling
Wellhub gym benefit
Onsite fitness centers
Employee Engagement
Financial counseling
Mentorship Program
Job Description
Presbyterian Living is a renowned non-profit senior living care organization with a rich legacy dating back to 1904. The organization is dedicated to providing outstanding care and services to seniors through a full continuum of care, including independent living, assisted living, skilled nursing, and memory care. With four luxury retirement communities under its management, Presbyterian Living has earned national recognition and accreditation for its commitment to quality and excellence in senior living. The organization fosters a supportive and rewarding workplace environment, reflected in its consistently high ratings from employee engagement surveys. Presbyterian Living is also an Equal Opportunity Employer, embracing... Show More
Job Requirements
- High school diploma or GED
- Prior experience in receptionist or customer service
- Experience working with older adults
- Excellent phone etiquette
- Excellent communication skills
- Ability to read and write English
- Computer literacy competency
Job Qualifications
- High school diploma or GED
- Prior experience in receptionist or customer service roles
- Experience working with older adults
- Excellent phone etiquette
- Excellent communication skills
- Ability to read and write English
- Computer literacy competency
Job Duties
- Oversee and manage operations at three community concierge desks
- Hire, train, and supervise concierge staff
- Create, manage, and distribute staff schedules
- Maintain and update the concierge handbook
- Lead monthly staff meetings and promote team efficiency
- Deliver exceptional communication and customer service
- Greet and assist residents, families, vendors, and visitors
- Answer and route telephone calls professionally
- Utilize community software to perform desk duties
- Conduct staff training and development sessions
- Prepare flyers and upload content to the virtual community site
- Coordinate resource materials, mail, and resident support
- Assist residents in accessing resources, activities, and information
- Dispense packaged medications from pharmacies to residents
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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